Disgusting site. Came to bus station and bus never arrived. At the till they said oh it's probably non existing bus. I said: but i paid for ticket. They replied: go on site for refund. On this site there is no "Working" option to refund. Waste of time. Never buy any tickets online in moldova through this site for sure
Super!
Добрый день
Благодарим за позитивный отзыв
Well organized and executed with pleasant dri ers
Pe 8.05, ruta Chisinau - Kyiv - totul a fost perfect.
It was comfortable
Drıvers süper ,thank you
We need more stop during trip
Good day!
We are truly sorry that you have formed such an impression of our company. We understand that the situation with the absence of the bus may have caused significant disappointment and inconvenience.
We would like to clarify that INFOBUS is a ticket sales platform. Information about cancellations or changes to the schedule is provided to us directly by the carrier.
Unfortunately, in this case, we were not informed in advance about the cancellation of the trip.
After receiving your message, we promptly contacted the carrier, who informed us that the trip was canceled due to a technical malfunction of the bus. Your ticket has been canceled, and the funds will be automatically refunded to the bank card used for the payment.
The refund processing time depends on your bank and usually takes up to 3 business days.
We apologize once again for the situation. We are constantly working to improve our service and truly value your feedback.
We wish you only pleasant journeys in the future!
Sincerely, INFOBUS!